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Home solutions

Providing safety automation and control systems for any kind of openings to increase comfort at home…
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Special projects

Our 60 years’ experience in design and manufacturing of automation systems and actuators makes us reliable, skilled partners, ready to tackle special and custom projects made to customer requirements or for specific functions…
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Industry solutions

Our focus: intensive use, the highest security standard, handy products and extreme resistance...
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Parking Solutions

Safety and reliability during operation for both residential and public use…
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Control and monitoring devices

No automation system could work without good and reliable control and security device...
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HELP DESK 

 

PROCEDURE TO OPEN A TICKET FOR ASSISTANCE ON CASIT PRODUCT

Send an email to help@casit.it:
  • Describe precisely the issue you are facing with complete information
  • Send photo of the label with CASIT PRODUCT CODE for the motor
  • Send photo of the label with CASIT PRODUCT CODE for the control unit
  • Send us photo/video of the control unit (with LED) and product
  • Indicate COMPANY NAME – COUNTRY – REFERENCE – MOBILE PHONE –EMAIL
  • Provide a preferred LOCAL TIME for Assistance Call
 
Each request will be assigned a TICKET NUMBER and will be processed according to priority reception.
You will receive a response within 48 business hours.
Remember to read carefully the instructions and manual provided with CASIT products and do not struggle we are at your disposal to help you.

 

Technical support.

For further technical information on our products, installation procedures, technical assistance on project, queries on CASIT control and safety devices such as transmitters, control boards and more, kindly send you request by email to:
tecnico@casit.it
Or access the Reserved Area ›› to download technical data sheets.

Enquiries about CASIT products.
For any inquiries about CASIT products, send an mail to info@casit.it with the following descriptions:
- product code
- photo
- description and type of request

 

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